Word Document Styling Lost When Uploaded to Ketty Platform

I tried uploading a Word document (.docx) with images, tables, and custom styling into the Ketty platform. Unfortunately, the following issues occurred after the upload:

  1. The background image in the document is missing.
  2. Table styling (borders, colors, etc.) is gone.
  3. All text formatting (e.g., fonts, colors, bold/italic) is lost.
  4. Icons embedded in the document were not saved or rendered.

I’ve checked my steps during the upload process, but I’m not sure if I made a mistake or if this is a limitation of the platform. Is there a way to maintain the original formatting? Are there any settings or upload options I should be using?

For reference, I’ve attached a screenshot of the original Word document and the resulting output on the Ketty editor.

Any guidance or troubleshooting tips would be greatly appreciated!