I tried uploading a Word document (.docx) with images, tables, and custom styling into the Ketty platform. Unfortunately, the following issues occurred after the upload:
- The background image in the document is missing.
- Table styling (borders, colors, etc.) is gone.
- All text formatting (e.g., fonts, colors, bold/italic) is lost.
- Icons embedded in the document were not saved or rendered.
I’ve checked my steps during the upload process, but I’m not sure if I made a mistake or if this is a limitation of the platform. Is there a way to maintain the original formatting? Are there any settings or upload options I should be using?
For reference, I’ve attached a screenshot of the original Word document and the resulting output on the Ketty editor.
Any guidance or troubleshooting tips would be greatly appreciated!
